TERMS OF SERVICE

Effective Date: September 30, 2026

1. Service Overview

2. Authorization to Submit Applications

FreeFlow Job provides human-assisted job-search and job-application services. Our trained Application Specialists may identify relevant opportunities, review job requirements, prepare application materials, complete employer application forms, and submit applications on a customer’s behalf using the information, preferences, resume, and instructions supplied by the customer.

FreeFlow Job is an application-support service and is not an employer, staffing agency, legal representative, immigration adviser, or guarantor of employment.

By creating a FreeFlow Job account and requesting application services, you authorize FreeFlow Job and its assigned Application Specialists to search for suitable positions and complete or submit job applications on your behalf according to your profile, resume, job preferences, work authorization, location preferences, compensation expectations, and other instructions.

This authorization may include creating or accessing employer application accounts, entering information supplied by you, uploading your resume, answering standard application questions based on your profile, and reviewing application-related communications.

You remain responsible for deciding whether the information in your profile is accurate and for notifying FreeFlow Job promptly when your information or application instructions change.

3. Customer Responsibilities

You agree to provide accurate, truthful, complete, and current information. You must not ask FreeFlow Job to submit false, misleading, fraudulent, discriminatory, unlawful, or unauthorized information.

You are responsible for reviewing and updating your resume, contact information, employment history, education, work authorization, location preferences, salary expectations, job preferences, and application instructions.

You must respond within a reasonable time when an application requires information or action that FreeFlow Job cannot complete on your behalf. Delayed responses may delay or prevent completion of an application.

4. Application Email and Message Access

FreeFlow Job never asks for or stores the password for your personal or job-search email account.

FreeFlow Job offers email forwarding for handling application-related messages.

FreeFlow Job provides a unique forwarding address in the Application inbox section of the user’s portal. The user enables forwarding through their email provider. Copies of incoming messages are sent according to the user’s forwarding settings and filters. Forwarding does not provide direct access to the user’s mailbox, existing emails, sent mail, drafts, contacts, password, or account settings.

Google sign-in is used only to create or access a FreeFlow Job account. It does not grant access to Gmail messages or permission to read, send, modify, or delete emails.

Users control forwarding through their email provider and are encouraged to use a dedicated job-search email account. Disabling Application inbox access in the portal blocks specialist and admin access there but does not stop email-provider forwarding. To stop future forwarded messages, users must disable forwarding and any applicable forwarding filters through their email provider and save those changes.

Application-related messages may include registration emails, confirmation links, one-time codes, recruiter communications, interview invitations, application updates, and attachments. FreeFlow Job may use these messages only as reasonably necessary to provide and secure the requested job-application service.

5. Employer Platforms and Third-Party Services

Job applications are completed through third-party employer websites, applicant-tracking systems, job boards, email providers, and related services. FreeFlow Job does not control these third-party platforms and is not responsible for their availability, technical errors, security requirements, hiring decisions, terms, policies, or changes.

Some platforms may require phone verification, identity verification, security challenges, assessments, electronic signatures, personal declarations, or other actions that only the customer can complete. FreeFlow Job may pause the affected application until the customer completes the required step.

7. Payments, Renewals, Cancellation, and Refunds

6. Service Availability and Application Balance

Paid plans, application quantities, prices, renewal terms, and included benefits are displayed at the time of purchase. When a subscription renews automatically, cancellation stops future renewals but does not automatically refund the current billing period.

Disabling email forwarding, disabling Application inbox access in the FreeFlow Job portal, or changing an email account does not cancel a paid subscription.

Payments, cancellations, unused application balances, and refund eligibility are governed by the FreeFlow Job Refund & Cancellation Policy and applicable law.

Applications are processed throughout the customer’s active service period. Timing and volume may depend on profile completeness, resume availability, job availability, application complexity, employer requirements, customer responsiveness, technical availability, and the customer’s remaining application balance.

FreeFlow Job may decline or stop an application when the role is inconsistent with the customer’s instructions, the application requires information we do not have, the employer platform prohibits completion, the position is no longer available, or proceeding would be unlawful or misleading.

The 10 free job applications are available only to users whose current residential address and physical location are in the United States, United Kingdom, Canada, Australia, or India. Eligibility is based on where the user currently lives, not their preferred job location.

Eligible users can claim this offer once per account using FREEFLOW10, without purchasing a plan.

Users living outside these five countries must purchase a paid plan before FreeFlow Job begins searching for jobs and submitting applications on their behalf.

9. No Guaranteed Outcomes

8. Communications

FreeFlow Job does not guarantee interviews, recruiter responses, assessments, job offers, salaries, hiring decisions, visa sponsorship, employment, or any other particular outcome.

Employers make their own independent decisions. The number of applications submitted does not guarantee any particular result.

You authorize FreeFlow Job to contact you about your account, applications, verification requirements, Operator’s Messages, service updates, billing, security matters, and support requests using the contact information associated with your account.

10. Intellectual Property

11. Account Suspension or Termination

FreeFlow Job’s website, portal, software, branding, processes, tools, content, and proprietary methodologies remain the property of FreeFlow Job or their respective licensors. You may not copy, resell, distribute, reverse engineer, or commercially exploit them without prior written permission.

Customers retain ownership of their resumes and other original materials. Customers grant FreeFlow Job permission to use those materials only as reasonably necessary to provide the requested services.

FreeFlow Job may suspend or terminate access when a customer engages in fraud, abuse, unlawful activity, threats, security violations, payment fraud, misuse of the service, or material violation of these Terms.

Customers may request that application activity stop by contacting support. Subscription cancellation and stopping active application work may require separate actions as described in the customer portal and Refund & Cancellation Policy.

12. Limitation of Liability

13. Privacy

To the maximum extent permitted by applicable law, FreeFlow Job is not responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of the service, third-party employer platforms, employer decisions, missed opportunities, platform outages, or inaccurate information supplied by a customer.

Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.

Collection, processing, use, and protection of personal information, Google sign-in information, and forwarded application messages are governed by the FreeFlow Job Privacy Policy.

14. Changes to These Terms

15. Contact

FreeFlow Job may update these Terms when its services, legal obligations, or operating procedures change. Material changes will be posted on the website with a revised effective date. Continued use of the service after the effective date constitutes acceptance of the updated Terms.

Questions concerning these Terms may be sent to:

contact@freeflowjob.com

Last Updated: September 30, 2026