Service Delivery Policy
Last updated: July 2026
Overview
FreeFlow Job provides digital job-application support services. We do not sell or ship physical products. All services are delivered digitally through the FreeFlow Job customer portal and related support channels.
How the Service Works
Customers create an account and complete their job-search profile.Customers upload their resume and provide job preferences, locations, work authorization, and application instructions.A trained application specialist reviews the submitted information.FreeFlow Job searches for relevant job opportunities and applies on the customer’s behalf based on the customer’s profile, resume, preferences, instructions, and available application balance.Application activity and status updates are shown in the customer portal.
Free Applications
New customers receive 10 free applications. No payment is required for these initial applications.After the free applications are used, customers may choose a paid plan if they want FreeFlow Job to continue applying on their behalf.
Customer-Submitted Job Links
Customers may optionally submit job posting links through the customer dashboard.Submitting job links is not required. If a customer does not submit job links, FreeFlow Job will still search for relevant roles based on the customer’s profile and apply on their behalf.If a customer submits some job links, FreeFlow Job may review those links first and then continue applying to other relevant jobs using the remaining application balance.
Service Start Time
Application services begin after the customer completes the required profile information, uploads a valid resume, provides job preferences, and accepts the required authorization terms. For paid plans, continued service begins after successful payment confirmation.
Delivery Method
All services are delivered digitally. Customers can review their profile, application activity, status updates, plan details, payment status, cancellation status, and support requests through their customer portal.
Application Timing
Applications are submitted throughout the customer’s active service period. Timing and volume may depend on customer profile completeness, resume availability, job availability, application complexity, employer verification requirements, customer responsiveness, and remaining application balance.
Customer Responsibilities
Customers are responsible for providing accurate and current information, uploading an updated resume, reviewing their job preferences, responding to clarification or verification requests, and informing FreeFlow Job about changes to their employment status, work authorization, location preferences, or application instructions.
OTP, Email Verification, and Customer Action
Some job applications may require email verification, OTP codes, phone verification, security checks, assessments, or customer action. If customer action is required, application progress may be delayed until the customer provides the required information or completes the required step.
Remaining Balance After Cancellation
If a customer cancels a subscription, future renewals stop. FreeFlow Job may continue applying to jobs using the remaining paid application balance through the already-paid billing period. If the customer wants FreeFlow Job to stop applying before the remaining paid application balance is used, the customer must submit a support request through the customer dashboard.
No Guaranteed Outcomes
FreeFlow Job does not guarantee interviews, job offers, employer responses, salaries, hiring outcomes, or employment.
Contact
For questions about service delivery, contact:contact@freeflowjob.com